Paul P G

I am very happy with our new dock, as well as the interactions that I’ve had with everyone at the business. From the moment I walked in the door, I was treated as a valued customer, even prior to my purchase. Everything was explained to me in detail, and all of my questions were answered to my satisfaction. Once the purchase was made, a tentative installation date was set up and the dock was installed quickly. I recently had to contact the business because my dock had shifted due to the unusual winter we had, and I was pleased that they were able to schedule a crew to come out and reposition it in about a week. (Because of our rocky lake bottom, the dock had to be anchored to the bottom with 4 heavy concrete anchors instead of posts driven into the lake bottom.) Everyone I dealt with was professional, courteous and treated me with respect. The installers were very accommodating and pleasant, even though they work in less-than-ideal conditions. I highly recommend DOCKshop to anyone that is considering a dock. Another very important factor for me is they have great customer service….something that is sorely lacking in most businesses today!